AIAgents & Chatbots That Work While You Sleep
Custom AI assistants for customer support, lead capture, internal knowledge bases, and multi-agent systems. Built on Claude, ChatGPT, or open-source models — conversationally designed, trained on your data, and deployed to work 24/7.
Real case studies
Named work, not vanity counts
Deploy AI agents that handle multi-turn conversations, resolve common support tickets instantly, and escalate complex issues with full conversation context to your human team — reducing support costs without sacrificing quality.
End-to-End AI Agents & Chatbots
Custom AI assistants for customer support, lead capture, internal knowledge bases, and multi-agent systems. Built on Claude, ChatGPT, or open-source models — conversationally designed, trained on your data, and deployed to work 24/7.
Our AI Agents & Chatbots Services
Custom Claude & GPT Agent Builds
Bespoke AI assistants built on the world's most capable foundational models — fine-tuned with your company data, branded voice, and specific operational rules.
RAG (Retrieval-Augmented Generation)
Implementing vector search over your private knowledge base so your AI agent answers from real company data — not hallucinated generalisations.
Chat UI & Voice Interface Design
Premium, on-brand conversational interfaces for web, mobile, and voice — designed to feel natural and human, not robotic and frustrating.
Safety Guardrails & Brand Protection
Strict ethical boundaries, PII handling rules, topic restrictions, and escalation logic to keep your AI agent on-brand, compliant, and safe at every interaction.
AI Agents & Chatbots Technology Stack
Tools we actually use on client systems — n8n, Next.js, HubSpot, and the rest of the stack.
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Our AI Agents & Chatbots Process
We follow a meticulous, transparent process that ensures your ai agents & chatbots project is delivered flawlessly, securely, and completely tailored to your business goals.
Persona & Goal Definition
- We define the agent's specific role, tone of voice, operational boundaries, and success metrics — aligned precisely to your brand personality and the business outcome it must deliver.
Knowledge Ingestion & Vector Training
- We ingest and vectorize your company data — PDFs, URLs, databases, support transcripts — into a secure vector store, giving the AI factual, real-time grounding in your specific business context.
Flow Engineering & API Integration
- Our engineers build the conversational logic, trigger conditions, and backend API integrations that allow the agent to not just talk — but actually take actions inside your tools and systems.
Launch, Monitor & Optimise
- We deploy the agent, monitor real conversation logs for edge cases and failures, and continuously refine prompts, guardrails, and responses to drive accuracy and helpfulness toward 99%+.
Industries we actually know how to run
Insurance & Insurtech
Built for brokers and insurtech operators — renewals, lead routing, and public sites that keep working after hours.
Broker websites, custom web apps, HubSpot and BMS-connected automation, technical SEO, and lead distribution that doesn’t rely on walk-ins alone.
4+
Years working inside insurance and insurtech operations.
NA + EU
Brokers and carriers across Canada, the U.S., and Europe.
Local service businesses
Websites and intake systems for operators who win on referrals — and lose hours to manual quoting.
Conversion-built sites (Webflow / Next.js), quote and enquiry forms, CRM notifications, and task pipelines so every lead gets a clean handoff.
Since 2020
Helping service operators automate the day-to-day.
6-mo+
Minimum retainers — systems that compound, not one-off launches.
E-commerce & fulfillment
Storefronts and organic growth for brands that need performance infrastructure — not just a pretty shop.
Shopify and headless storefronts, technical SEO, landing-page optimization, schema, and content systems built for long-term organic demand.
DTC + B2B
Direct brands and fulfillment operators in the stack.
SEO-led
Multi-year organic programs, not 90-day campaigns.
Custom web platforms
Product-grade apps for operators who outgrew templates — office finders, quote engines, and admin tools.
Next.js applications, admin dashboards, third-party insurance API integrations, and search-ready public surfaces wired into the rest of the stack.
100+
Offices searchable in InsureBC’s custom office-finder app.
Full-stack
Public site + admin + integrations in one engagement.